Shipping charges: Certain zones will apply higher shipping rate due to accessibility issues. These shipping rates are on actual as charged by shipping agency (India Post, Delhivery etc..) due to logistical issues. Hence local delivery charges may vary on our site.
International Customers: All International orders are shipped through reliable and reputed service providers. We take extra care in packaging and ensuring all documentation in order so that you receive your order quickly and safely. Within 2-3 days of placing order you will receive a mail containing the dispatch details with AWB# and a tracking link where you can monitor the progress of your consignment. In case of damage or delay in transit we escalate or follow-up with courier. In some countries, medicines are not allowed and we have disabled the shipping options to those countries.
Please note that customs clearances is beyond our control and need compliance from you as per your country regulations. In the event of custom hold up, you are required to submit necessary documents as required by authorities. In the event parcel is rejected and sent back we will not be liable for the same and therefore no claim or refund will be entertained.